1. Who we are
MeMotivate is a mobile app operated by CerebraFit LLC (“CerebraFit”, “we”, “us”), New Jersey, USA. This policy explains what information we handle when you use MeMotivate, why, who helps us, and the choices you have. For most processing described here, CerebraFit is the controller of your personal information.
Questions: support@memotivate.com.
2. Information we collect
Information you give us
- Account details: email address, password, and an account identifier. Passwords are stored in hashed form, never in readable text.
- Profile details you choose to add, such as a display name or username.
- Messages you send to support, and any information you include in them.
Information created when you use the app
- Activity and progress: games played, levels, scores, streaks, leaderboard entries and which in-app videos or sessions you completed.
- Notification token: a device token issued by Apple or Google so we can send push notifications, if you allow them.
- Subscription status: whether you have premium access, the product and its renewal or expiry date, and an app-specific customer ID used to verify purchases.
- Technical information needed to run, secure and troubleshoot the service, such as app version, device type, operating system and server logs.
What we do not collect
We do not receive your full payment card details; Apple and Google process payments. We do not collect your precise location, contacts, photos or microphone audio. MeMotivate does not ask for health or medical records.
3. How we use information
- Create and secure your account, and let you sign in and reset your password.
- Save your progress and show your scores, history and leaderboards.
- Provide and verify premium access.
- Send notifications you have allowed, such as practice reminders.
- Answer support requests and send essential service messages (for example, password reset emails).
- Keep the service working, find and fix problems, and protect against misuse.
- Meet legal obligations and enforce our terms.
We do not use your information for third-party advertising, and we do not sell personal information.
Where the GDPR or similar laws apply, our legal bases are: performing our contract with you (account, progress, premium access), our legitimate interests (security, troubleshooting, product improvement), your consent (push notifications), and legal obligations.
4. Service providers
We share information only with providers that help us run MeMotivate, under contracts that limit their use of it:
- Hostinger: hosts our application backend and database (accounts, profiles, progress records).
- Google Firebase Cloud Messaging: delivers push notifications using your device token. We do not use Firebase Analytics, Crashlytics, Firestore or Firebase Authentication in MeMotivate.
- RevenueCat: verifies purchases and manages subscription status using an app-specific customer ID and transaction information.
- Unity: provides the game engine for MeMotivate's games. Data Unity processes depends on the Unity services enabled in the app.
- Resend: sends transactional emails such as password resets and account verification.
- Apple and Google: distribute the app and process purchases under their own terms.
We may also disclose information if required by law, to protect the rights, safety or property of users or CerebraFit, or as part of a merger or sale of the business, in which case this policy will continue to apply.
5. Push notifications
If you allow notifications, your device's operating system issues a token that we store with your account and pass to Firebase Cloud Messaging to deliver messages. You can turn notifications off at any time in your device settings. Stored tokens are deleted when your account is deleted.
6. Keeping and deleting information
We keep account and progress information while your account is active. When you delete your account, we delete your account and associated records from our backend, including profile, scores, progress, viewed-content records and notification tokens, and we request deletion of your RevenueCat customer record.
Limited information may remain for a short period in encrypted backups, or longer where required for legal, tax, security or dispute purposes. Apple and Google keep their own purchase records.
7. Deleting your account
You can delete your account in the app (Settings → Delete account), or by emailing support@memotivate.com from the address linked to your account. See MeMotivate FAQ: deleting your account.
Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings to stop future charges.
8. Children
MeMotivate is intended for users aged 13 and over and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact support@memotivate.com and we will delete it. For children's practice activities, see our separate app, Cerebriqo.
9. Security
We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS/TLS) and hashed passwords. No system is completely secure. If a breach affects your personal information in a way that creates a real risk of harm, we will notify you and the relevant authorities as required by law.
10. International transfers
CerebraFit is based in the United States, and our providers may process information in other countries. Where required, we rely on appropriate safeguards, such as standard contractual clauses, for these transfers.
11. Your rights
Depending on where you live (for example, under the GDPR, UK GDPR, KVKK in Türkiye, or US state laws such as the CCPA/CPRA), you may have the right to access, correct, delete or receive a copy of your information, to object to or restrict certain processing, and to withdraw consent. We will not discriminate against you for exercising these rights.
To make a request, email support@memotivate.com. We may need to verify your identity. You may also complain to your local data protection authority.
12. Third-party policies
Hostinger · Firebase · RevenueCat · Unity · Resend · Apple · Google
13. Changes to this policy
We may update this policy as MeMotivate or the law changes. We will update the date at the top, and for material changes we will give notice in the app or by email before they take effect.
14. Contact
CerebraFit LLC, New Jersey, USA
Email: support@memotivate.com
Web: cerebrafit.com/apps/memotivate